PAYMENT METHODS
Currently we accept:

Visa, MasterCard, American Express and Discover Card as payment methods online.

Visa, MasterCard and Discover Card for phone orders.

SALES TAX
Sales tax does not apply to orders shipped out of state. For orders shipped within the same state they were ordered in the tax rate for that state will apply.

RETURNS AND CUSTOMER SATISFACTION
Prior to returning parts for any reason, you must contact our sales department (800-851-3014) and obtain a Return Goods Authorization (RGA) number. Return parts will be subject to a 15% restocking charge. The packing list must be included. Items being returned must be in new and saleable condition and purchased from US Farm Parts within the preceding twelve months.

 

WARRANTY 
US Farm Parts warranties most items distributed by them to be free from defects in material and workmanship for a period of one year from date of purchase. US Farm Parts reserves the right to inspect any item prior to granting warranty. We pledge our support in obtaining settlement of reasonable and justifiable claims. US Farm Parts will not assume any responsibility for loss of time, labor, or crop for any warranted parts. Pistons, rings or liners ordered without the overhaul kit are not warranted since we cannot be assured of the quality of your other components.

 

Items not covered by US Farm Parts standard one-year warranty:

Special Order Items	No Warranty
Hydraulic TA	5 Years
Regular Duty TA	3 Years
Mechanical TA	6 Months
Remanufactured IH Hydraulic Pumps	90 Days
(A-303141764-R, A-303148831-R, A-AL75305-R, A-1346425C1, A-1263450C92)
Remanufactured JD Hydraulic Pumps	6 Months
Remanufactured MF Hydraulic Pump	6 Months
Rebuilt Injectors	90 Days
New Injectors	6 Months
PTO Adapters that reduce to smaller shaft	No Warranty
(A-PA16, A-PA17, A-PA19, A-PA20, A-PA21, A-PA22, A-PA23)

 

DAMAGED SHIPMENTS & SHORTAGES ON TRUCK FREIGHT & UPS
On all freight shipments ownership passes from us to you upon leaving our dock. The bill of lading is an acknowledgment by the transportation company of the receipt in GOOD CONDITION of the shipment. Any damage or shortages cannot be considered our responsibility. It is important that upon receipt of all shipments that you check for damage or shortages and if such are in evidence have the driver record and sign for these on both copies of the freight bill. After this you should promptly file a freight claim for the damage or shortage with the carrier. Do not destroy packing until inspection has been made by the carrier or his agent.If there is an item on your order that cannot be shipped ground, a notice will displayed. No freight will be calculated at this point. The order can continue being processed, however, only the amount of the parts will be charged on the credit card. Personnel will contact the person placing the order within 24 hours with the shipping choices available along with the costs. The credit card will be charged for the freight portion at that point.

 

CANCELLED ORDERS
Orders cannot be cancelled or changed in any way after they are entered in our system.

 

Unless otherwise instructed we will fill all back orders as soon as merchandise is received by us. Our invoice will clearly indicate which items if any have been back ordered.

SECURITY
We employ the latest encryption and security technology and fraud detection techniques in all of the areas of our store where you provide us with account information. This is done to protect you from unauthorized use of the information that is being sent to our server.